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Articles Tagged: shopping cart

What is the “Shopping cart” feature on the ticket widget?

The Shopping Cart allows customers to add tickets from different widgets on your page to the same shopping cart before checking out and purchasing all tickets selected.  Please reserve this option for selling multiple events only.  If you only have a single event going at a time on a widget, ..Read more

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Why does it keeps asking me to login when I buy tickets?

If you already have an account with Purplepass under the same email address, you will be asked to enter your password.  If you enter your password, we will auto fill any required information that we have on file.  You can also save credit cards on file to help speed up ..Read more

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Support Categories

  • Account Questions 7
  • Assigned Seating 40
  • Box office & Day of event 47
  • Creating, Editing and Managing Events 50
  • Flex Passes 1
  • Getting Started 25
  • Integration and Branding 31
  • Marketing 29
  • Order Questions 39
  • Payments, Settlements & Billing 26
  • Refunds and Exchanges 13
  • Reporting and Stats 9
  • Security and Privacy 7
  • Terms, Policies and Security 9
  • Ticket Stock and Wristbands 17

Popular Topics

  • How do I add special notes or a message to the customer when putting holds on a seat?
  • How do I create a short URL that is easy to put on flyers?
  • How do I use the coupon/discount code I was given?
  • Is it safe to use my credit card through the website?
  • Is Purplepass SSL encrypted?

Latest Topics

  • Test
  • How do I create a flex pass?
  • How do I prevent merchandise I am selling online from affecting my venue capacity?
  • Can orders be transferred to another event?
  • Why is it not allowing me to transfer a ticket? (group pass, different price, event from another promoter)?

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