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Articles Tagged: password

How do I change my password?

If you wish to change your password you can do so by logging into your account and going up to settings.  On the side menu you will see “Change Password” and this is where you would take care of it.

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I forgot my password – How do I reset it?

If you forgot your password, please email us at support@purplepass.com or call the Purplepass Customer service line at 1-800-316-8559 and someone will be able to reset it for you immediately

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Support Categories

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  • Creating, Editing and Managing Events 50
  • Flex Passes 1
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  • Marketing 29
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  • Payments, Settlements & Billing 26
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  • Reporting and Stats 9
  • Security and Privacy 7
  • Terms, Policies and Security 9
  • Ticket Stock and Wristbands 17

Popular Topics

  • How do I add special notes or a message to the customer when putting holds on a seat?
  • How do I create a short URL that is easy to put on flyers?
  • How do I use the coupon/discount code I was given?
  • Is it safe to use my credit card through the website?
  • Is Purplepass SSL encrypted?

Latest Topics

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  • Can orders be transferred to another event?
  • Why is it not allowing me to transfer a ticket? (group pass, different price, event from another promoter)?

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