If you need a landing page for your customers that show all your current events, we have just the thing for you. We like to call this page the promoter home page. It will show all your events in chronological order and will even let your customers see past events ..Read more
Articles Tagged: events
Where can I view my past events?
On your account under “My Events”, you will see a “Past Events” tab. Here you can view all the past stats, copy it, access all the lists and box office at any time.
On the “List All Events” widget, what does it mean to include events from partners?
If you are given partner access to another Promoter account on Purplepass, you will have the option to display their events through your own ticket widgets on your. This is useful for cross promotions or if you are trying to track sales on that event that you bring in through ..Read more
What is a withholding?
This typically only applies for events with $20,000+ in ticket sales. A withholding is when Purplepass issues a settlement payment to a promoter but withhold a portion of the money. Usually this is 5% of the total amount due. For example, if you are due $40,000 for ticket sales, we ..Read more
Why am I being asked for a W9?
The IRS requires us to collect a W9 from any person generate over $600 of revenue within a calendar year. You will be responsible for all tax at the end of the year for your events.
How do I get my events featured in one of the Purplepass email newsletters?
Please contact support@purplepass.com or your service rep and they will inquire about our newsletter schedule.
Does Purplepass send out email newsletters to its network of customers?
Purplepass does send out newsletters to its network of customers. Things included are current events, blog spots, and press releases.
How do I place an order for ticket stock or wristbands?
If you are in need of ticket stock, you can simply order these from your account page under “My Events”. You will see the “Ticket Stock” button on each event. Click on this and you will enter the ticket stock order page. Select what you need and customize the text ..Read more
Is there a way to export and download all of data for my events?
To create a custom report of all data go to the “Tools” section on your account. On the side menu the first thing that will be selected is “Custom Reporting”. Here you will be able to create any type of report that you need. Once you select the type of ..Read more