On the right hand side of the email template editor (Tools > Email Templates > Create a New Template) there is an “HTML EDIT” button. Clicking this will take you to the HTML code for your email template.
Articles Tagged: email
Do I have to be a programmer to edit my email template design?
Not at all! Purplepass provides an easy visual editor to aid in design customization. However if you wish to edit in HTML, simply click “HTML EDIT” on the right side of the editor.
How can I customize the design of the receipt and email confirmation?
In the Tools menu accessed from the top main menu, there is an option called “Email Templates.” There you can customize the design of the emails sent out on your events behalf, such as the receipt of purchase and email confirmation.
What information can be collected through the guest list widget?
Through the guest list widget you will be able to collect the event name, guest first and/or last name, email, phone number, day of birth, and ticket quantity.
How will I collect the contact information from my guests through the guest list widget?
When you make your guest list widget available through a website, you will be able to collect various information such as event name, guest first and/or last name, email, phone number, day of birth, and ticket quantity. If you wish you can limit the amount of additional guests the main ..Read more
How do I get my events featured in one of the Purplepass email newsletters?
Please contact support@purplepass.com or your service rep and they will inquire about our newsletter schedule.
I never got my email confirmation
There are a few ways to get your email confirmation if you did not get one.
First, always check your spam or junk folder to make sure the email confirmation didn’t go there. If you are sure you did not get the email, go to Purplepass.com, scroll to the bottom, and ..Read more
How do I update my personal information
Log into your account on Purplepass. Once you are in, you will see “Profile” at the top. There will be a side menu where you will find “Personal Info”. This will be where you can edit any information you registered with us when signing up as a user.