If you bought tickets to the wrong show time please purchase tickets to the correct time and call us at 1-800-316-8559 or email support@purplepass.com for a refund for the other time.
If you bought tickets to the wrong date please purchase tickets to the correct date and call us at 1-800-316-8559 or email support@purplepass.com so we can process a full refund on the original order. Please be sure to include both order numbers if you are sending us an email.