Can orders be transferred to another event?

Yes, just go to the Search Orders tab. From there select “Transfer” next to the order you would like to move to a different date.
To transfer a customer’s order from one event to another, go to Search Orders, select the event or search to find their order, then click the ..Read more

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What is the URL that links to my event page?

You can access this by going to your event page then copy and paste the URL in your browser.

Is this URL too long? No need to worry.

You may create a custom Purplepass URL shortcut.  When posting/editing your event, you will see a Short-cut URL option under the “The Basics” section. ..Read more

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How do I get paid?

Payouts happen on the following Thursday after your event.  There are 4 different ways you can get paid for your event through Purplepass.  We will demonstrate all methods here.   Keep in mind, if you would like to switch to a different payment method, please contact your service rep or email ..Read more

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