You can most definitely use your own merchant account. If you haven’t done so already, you can put in your merchant account information on your main account page on Purplepass.com. Log into your account, go to “Settings” then on “Merchant Account”. Activation is instant after saving your information.
You can control who pays fees from the Settings page in the box office. If you’re already on the box office page for your event then the settings button will be in the upper right corner. Click on this and it will bring you to all the box office settings. ..Read more
This can all be done while in your account settings. The first page you will be taken to when going to “Settings” will be “Company Info. You can edit all of your company information here. “Company description” and any social media links can be added here. Make sure you press ..Read more
If you need a landing page for your customers that show all your current events, we have just the thing for you. We like to call this page the promoter home page. It will show all your events in chronological order and will even let your customers see past events ..Read more
You may receive notifications in your email or mobile device with sales alerts. To activate this, go into your “Settings” then to “Sale Alerts”. Here you will find the option to enable it. Click this and you will be able to get alerts in different time intervals and be able ..Read more
How do I grant access to my event for my partners or staff without giving them my private account information?
There are a few ways to accomplish this.
Method 1 – Add them as a partner in “Settings”
This first method is useful if this person is going to be an ongoing partner on all your events. First thing you want to do is make sure this partner already has an account. ..Read more
To add or change the credit card you have on file with us, go to the “Settings” page at the upper right then “Billing Info” on the left menu. Here is where you can add or change the current card on file. If the card information is not valid or ..Read more
When you set a 3rd party payout, it will use the payment settings of the other promoter. For example, if your 3rd party payee is using their own PayPal, the payment will go directly to their PayPal account to finish taking payment. This is useful for people who have an ..Read more
After clicking “Settings” on the upper right above the main menu, click “Billing Info” on the left menu. On this page you can add a credit card along with its billing address.
Click “Settings” on the right hand side above the purple main menu. There you can update your company info along with billing info and other promoter account settings.