What is a chargeback?

A chargeback is when someone disputes a charge to the credit card company they are using.  People will dispute these for different reasons, some of them being they did not authorize the charge, they didn’t receive the product they paid for, or some other fraudulent reason.  The credit card company ..Read more

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What do people see when customers share on Facebook?

When something is shared on Facebook through Purplepass they will see a prewritten message about how they just purchased tickets through Purplepass to your event.  Another thing that is shared (if selected) is when their ticket is scanned in at the door.  This will check them in to the address ..Read more

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