As long as you have set the quantity of tickets that are available to be sold on each ticket type on your event settings (located in “Edit” on “My Events” on your account) then you will have no issues with overselling an event.
You can find all 3 of these options on your account under “My Events”. Locate your event listing and look to the right of it. You will see “Day of Event”. Click on that and you will see all 3 options for these lists.
There are a number of methods you can do.
This method is the easiest way. All you would do in the box office is admit the guest after the sale and let them in. Sometimes promoters will stamp hands if there is in and out privileges. This works best if ..Read more
You can access your box office by going to bo.purplepass.com. You can also access this by going to “My Events”, finding the appropriate event and then clicking on “Day of Event” to the right of your event listing. After clicking on that you will see an option for the box ..Read more
How do I grant access to my event for my partners or staff without giving them my private account information?
There are a few ways to accomplish this.
Method 1 – Add them as a partner in “Settings”
This first method is useful if this person is going to be an ongoing partner on all your events. First thing you want to do is make sure this partner already has an account. ..Read more
On your account under “My Events”, you will see a “Past Events” tab. Here you can view all the past stats, copy it, access all the lists and box office at any time.
On your account under “My Events”, you will see your event listing. To the right of the listing will be a few options, one of them being the “Copy” button. Click this and it will open up a new event creation interface. All you have to do it adjust any ..Read more
If you need to make any changes to your venue maps, we will be more than happy to assist you in doing so and can usually make the changes within 24 hours. You also have the choice of doing it on your own.
If you wish to change a map on ..Read more
In the event edit section (“My Events” > “Edit” on the event you wish to edit) scroll down to the section labeled “Additional Media.” Here you can not only add images to your event in various places, but you can also add a YouTube or Vimeo video. Just copy and ..Read more