How can I find out who did a particular refund?

In either the POBO or the DBBO box office versions, you will find this information in the employee log.  This can be found on the box office main menu under “Manage Employees” then in the “Logs”.

If you are using the Mobile Box Office, you can find this information on your ..Read more

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Is my credit card information safe on Purplepass?

For all transmission of data, we use 256bit SSL Encryption.  This is bank-level encryption that ensures all of your sensitive information is protected from hackers while we are transmitting it to the credit card companies.  We do not store any sensitive credit card information on our system.  For event organizers ..Read more

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