Where can I view my settlement report?

After your event, a settlement report will be generated automatically.  You will be able to find this under the “Accounting” page.  This statement is available for download at any time after your event.

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Where can I download a one day PDF sales report?

Enter the “Sales/Stats” section of your account and you will be brought to the “Ticket Sales” tab.  Select a date range from the top middle where it says “Select the date range”.  Choose a single date.  After this look below the graph and you will see a purple button to ..Read more

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My tickets never downloaded after I purchased them

If your tickets never downloaded then don’t worry.  We always email you a confirmation with the print-at-home tickets attached.   If you return to the website shortly after purchasing tickets, you will notice a button at the upper right of the website that says “View Receipt” . This will show you ..Read more

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I never got my email confirmation

There are a few ways to get your email confirmation if you did not get one.

First, always check your spam or junk folder to make sure the email confirmation didn’t go there.  If you are sure you did not get the email, go to Purplepass.com, scroll to the bottom, and ..Read more

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