What makes your ticket widget any different?

Our widget keeps you on your page for the entire sales process unlike others that bring customers to a 3rd party website and never returns.  From the start of the process when you select your tickets the widget will expand open to bring you to the cart.  After paying, your ..Read more

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What is a chargeback?

A chargeback is when someone disputes a charge to the credit card company they are using.  People will dispute these for different reasons, some of them being they did not authorize the charge, they didn’t receive the product they paid for, or some other fraudulent reason.  The credit card company ..Read more

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When and how do I get paid if you process credit cards?

If you use Purplepass to process credits cards, then you will always be paid the following Thursday after your event by mailed check, direct deposit wire, or eCheck. See “What settlement options do you offer?” for more information about different options on settling out.

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