How does Purplepass defend us in a chargeback?

Unlike most ticketing companies, Purplepass will back you 100% when a chargeback is issued.  After the customer initiates the chargeback with their credit card company, the credit card companies will first contact us to see if it is a valid charge.  We provide them with all information that was collected ..Read more

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How do I order wristbands?

Please contact your service rep, Purplepass support at support@purplepass.com or call (800) 316-8559.  Wristbands are available in 7 different colors and can be customized with your own text, artwork, logos, sponsors, etc.   Please have a credit card on file so they may process the order when ready.

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