You can sell whatever you’d like through the box office! When you are on the “Sell Tickets” tab you will see your current ticketing types. Below that you will see “Add Price”. Here you can add a new price on the fly for your merchandise and all terminals logged into ..Read more
Go into your box office and click on the “Sell Tickets” tab. Here you will see your current ticketing types. Below that you will see “Add Price”. Here you can add a new price on the fly and all terminals logged into your account will update with the new ticket ..Read more
Available only through the POBO and DBBO box office version, you can print out bulk ticket stock if you have a Boca ticket printer hooked up. On the main menu in the box office you will see a “Ticket Stock” button. Click on this to get started!
You can control who pays fees from the Settings page in the box office. If you’re already on the box office page for your event then the settings button will be in the upper right corner. Click on this and it will bring you to all the box office settings. ..Read more
In the box office, you need to use the “Search Orders” tab. Search for their order using any of the fields available. Once you locate their order you will see a refund button. Select this and their order will be refunded. Please allow 5-7 business days for a refund to ..Read more
To scan quickly and efficiently, you must hold the scanner 6-8 inches away from the ticket and make sure the ticket QR code is directly in front of the scanner, squared off and not on an angle. Make sure you hold the scan button down until the scanner reads the ..Read more
There are a number of ways you can scan people in to your event.
Professional Wireless Scanner
This is the quickest and most versatile way of scanning people in. It is iPhone based and sits in a cradle that has a built in professional grade scanner that quickly scans in your guests. ..Read more
Under “Ticket Pricing and Options” add another ticket type by clicking on the + button below the last ticket type. After this, click on the drop down menu and you will find the “Divider w/ Label” option. When you select this, it will show a place where you can put ..Read more
How do I setup my ticket prices to automatically change at a certain time or when a certain number of tickets have been sold?
On each ticket type you will see the “Advanced Pricing Rules” button. Here you can have the ticket price change when a certain quantity has been sold or when a specified time has been reached. Price changes can be triggered based on the quantity of tickets sold and/or a specified ..Read more
While creating or editing your event, under Ticket Pricing and Options, you will see your ticket types. Under this is a button with a + symbol that says “Add Ticket Type”. Click on this and you will create another ticket type to edit.