The event was postponed – What should I do now?

Please contact the event organizers if any show becomes postponed.  They will know when the next event will be that you can use your tickets for.  If you are unable to attend the new date, please call us at 1-800-316-8559 or email support@purplepass.com so we can issue a refund.

 

 

 

 

 

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The event was cancelled – What should I do now?

If an event was cancelled, all orders will automatically be refunded.  Please allow 24-48 hours for the refund confirmation email and up to 7-10 days for the funds to appear back on your card.  Please note that as per the terms of the transaction, service fees and shipping fees are ..Read more

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