How long does it take for you to build my map?

Venue maps are usually built within 24 hours.  However, it sometimes could take longer depending on the size and complexity of the map.  Please contact your account rep or give us a call at 1-800-316-8559 so we can help you get your map built and added to your account.

 

 

 

 

 

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How do I do a refund on assigned seats?

On your account you can do this under “Search Orders”.  Once you locate their order you will see a button that says “Refund”.  Click this and this will refund the order.  A refund confirmation will be automatically emailed within 24-48 hours and funds will be back on the customer’s credit ..Read more

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