You can handle these types of sales through your account. While logged in, all you need to do is go through the sales process on your event page. During checkout you will have additional options available to you ONLY while logged in. Your customers will not see these options as ..Read more
All stats for promoter sales can be seen in the “Sales/Stats” section on your account. Once you are there select your event then go to the “Distribution” tab. Here you can see where all your sales are coming from regarding method of sale. In the lower left hand section of ..Read more
A promoter sale is any sale done on your event page while logged into your account. When you are logged into your account, you will be able to buy a ticket just like your customers can through the event page. You will see special options during checkout that are only ..Read more
Coupon codes allow you to easily create discounts in a number of ways depending on what you are trying to accomplish. To get started on this, find the coupon code creator within ”Edit” on your event listing. Scroll down to the “Ticket Pricing and Options” section and you will find ..Read more
After they reserve you will see their order/reservation in “Search Orders”. Look up your customer here and you will find a button that says “Pay”. Their order will appear to be highlighted in red. This indicates that they have not paid yet.
Once you hit the “Pay” button a window will ..Read more
Yes. There is a reservations mode you can activate on your event while editing it. This option allows your customers to go through the order process and reserve a spot without paying initially. After they reserve, you will see their order/reservation in “Search Orders”. Look up your customer here and ..Read more
There are no fees for creating a free RSVP event.
For events that are free but and have limited space, you can create a RSVP event so customers can save a spot. This works the same way as you would create a normal event. Create a new event, fill in all event info, then on “Ticket Pricing and Options” you ..Read more
I want certain tickets to go on sale and have the sale stop at certain times. How do I set special start/stop times for various ticket types?
First, click on the “Edit” button to edit the event you would like to modify. Then scroll down to the “Ticket Pricing and Options” section and click the “Options” button for the ticket type you want to change the start and stop sale times.
After entering the options on your ticket ..Read more
Shipping through the mail will have cutoff times in our system due to the amount of time it takes to print and ship off the order. These times are based off when your event starts. Cutoff times are as follows:
First Class – 14 days
Priority – 1 week
Express – 4 days