Where can I view details about a particular order?

If you need to look at someone’s order details, this can be done through “Search Orders” on your account.  Once you find the customer using the search on the left, look at the “Order actions” column.  You will see the “Details” option there.  This will show all the details pertaining ..Read more

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How can I process a refund for a customer?

If you need to process a refund, this can be done through “Search Orders” on your account.  After you log in you will see the “Search Orders” menu item at the top.  Select your event and search for your customer that you wish to refund.  Once you find them, look ..Read more

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