In the box office you need to use the “Search Orders” tab. You can search a number of ways for your convenience. You can search via serial number, order number, first name, last name, or last 4 digits of the credit card used to purchase tickets. You can also swipe ..Read more
In the box office there will be a tab called “Search Orders”. You can search a number of ways for your convenience. You can search via serial number, order number, first name, last name, or last 4 digits of the credit card used to purchase tickets. You can also swipe ..Read more
It is entirely up to you when you would like to start and stop selling tickets. We recommend that you keep ticket sales going during your event so it will give your customers another avenue of purchasing tickets. It will allow them to not have to wait in the box ..Read more
You can find all 3 of these options on your account under “My Events”. Locate your event listing and look to the right of it. You will see “Day of Event”. Click on that and you will see all 3 options for these lists.
On your account, you will find the ability to look up customer data by going to Tools > Export Data > Then start from the top of the form and work your way down. Click “Export Data” and it will start a download with all the information that you ..Read more
There are a number of methods you can do.
This method is the easiest way. All you would do in the box office is admit the guest after the sale and let them in. Sometimes promoters will stamp hands if there is in and out privileges. This works best if ..Read more
When you have an assigned seating map attached to your event, your box office you will start off with the first option on the left in the “Sell Tickets” tab in your box office. It will open up the map and you can see which seats are available. You will ..Read more
You may use any PC, laptop, netbook or any Apple computer to run the box office.
We do offer equipment where we waive the rental fees associated with the equipment. You must sell a certain number of online sales for us to offer this deal. Here is the breakdown of what we offer and how many tickets you must sell for one of these setups:
USB Credit ..Read more
We offer a few different options for our professional wireless Scanners. They will either come with WiFi capabilities or Verizon Cellular internet and Wifi. If you have the scanners with Verizon Cellular internet active then you will not need a WiFi signal at your venue.