In the box office you need to use the “Search Orders” tab.  You can search a number of ways for your convenience.  You can search via serial number, order number, first name, last name, or last 4 digits of the credit card used to purchase tickets.  You can also swipe the customer’s credit card to look up any order associated with the card.  It will show if their tickets have been used or not as well.  In addition, you can view this information on the Purplepass iPhone or Android app

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